PRIVACY POLICY FOR MOBILE APPLICATION
Quicklee Driver
Effective Date: 02/02/2024
This privacy policy (hereinafter "Privacy Policy") addresses the protection of your privacy while you use our application, "Quicklee Driver" (hereinafter referred to as "the Product"). The Product is available on iTunes and Google Play Store.
The Product is owned and operated by Quicklee Express Transport and Distribution (ACN 168042386).
We are committed to protecting your privacy while you use the Product. This Privacy Policy applies only to the Product. The Product may contain links to other websites or applications; however, this Privacy Policy does not apply to any of those linked websites or applications.
We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product, you acknowledge that you have had the chance to review and consider this Privacy Policy and that you agree to it. This means you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, please do not use the Product.
1. DEFINITIONS
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics, and imagery of the Product, as well as all copyrights, trademarks, trade secrets, patents, and other intellectual property contained in the Product.
"Content" means any content, writing, images, audiovisual content, or other information published on the Product.
"Effective Date" means the date this Privacy Policy comes into force.
"Items" means any and all of the Product, Services, Content, and Materials collectively.
"Materials" means any materials, information, or documentation that we may provide to you in connection with your use of the Product, including documentation, data, and other materials developed by us or owned by us.
"Parties" means both you (the user of the Product) and us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from you in connection with your use of the Product.
"Privacy Policy" means this privacy policy.
"Product" means the mobile application called "Quicklee Driver," including all pages, all sub-pages, all blogs, all forums, and all other connected internet content, which is available on iTunes and Google Play Store.
"Services" means any or all services provided by or on the Product.
"Third Party Links" means links or references to websites other than the Product, to content other than the Content, or to materials other than the Materials, none of which are controlled by us.
"Us," "We," "Our," "the Company" or "the Owner" refers to Quicklee Express Transport and Distribution.
"Us," "We," "Our," "the Company" or "the Owner" also includes any employees, affiliates, agents, or other representatives of Quicklee Express Transport and Distribution.
"You" or "Your" refers to the user of the Product.
"Your Content" means any content posted to or added to the Product by you or by somebody authorised by you or doing so on your behalf.
2. INTERPRETATION
1. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
i) Words referring to one gender include every other gender.
ii) Words referring to a singular number include the plural, and words referring to a plural include the singular.
iii) Words referring to a person or persons include companies, firms, corporations, and organisations.
iv) Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
v) Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
vi) Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
a) When you use the Product, we may collect information from you through automatic tracking systems (such as information about your browsing preferences).
b) In addition, we may collect information that you volunteer to us (such as information that you provide during a sign-up process or at other times while using the Product).
c) In order to access all of the features of the Product, you are required to register as a user. During the registration process, we collect some of your personal information in the following manner:
i) We will not collect information that identifies you personally, except when you specifically volunteer that information to us.
ii) The information that we will collect from you at registration includes your name and email address.
iii) By undergoing the registration process, you consent to us collecting your personal information, including the personal information described in this clause. You also consent to us collecting any other personal information as well as storing, using, or disclosing your personal information in accordance with this Privacy Policy.
d) In order to access some specific features of the Product, you are required to provide some personal information. During this process, we collect some of your personal information in the following manner:
i) We will not collect information that identifies you personally, except when you specifically volunteer that information to us when using specific Product features. These specific Product features might include, but are not limited to:
(a) Making purchases
(b) Receiving notifications by text message or email about events and promotions
ii) In addition to any personal information that you are required to provide in order to access these additional Product features, in some cases, you may be required to provide more specific information. For example, in order to make purchases, you may need to provide credit card information, billing information, and postal addresses.
4. COOKIES
a) Cookies are small files stored on your computer or mobile device which collect information about your browsing behaviour.
b) Cookies do not access information which is stored on your computer.
c) Cookies enable us to tailor our configurations to your needs and preferences, in order to improve your user experience.
d) Most internet browsers accept cookies automatically, although you are able to change your browser settings to control cookies, including whether or not you accept them and how to remove them. You may also be able to set your browser to notify you if you receive a cookie, or to block or delete cookies. However, if you do this, you may be prevented from taking full advantage of the Product.
5. HOW YOUR INFORMATION IS STORED
a) Please note that no systems involving the transmission of information via the internet or the electronic storage of data are completely secure. However, we take the protection and storage of your personal information very seriously. We take all reasonable steps to protect your personal information.
b) We use appropriate physical, digital, managerial, and security systems to store your personal information and to protect it against unauthorised access, destruction, or disclosure.
6. COMBINING INFORMATION
a) We do not combine, link, or aggregate any of your personal information with other personal information of yours that we are holding.
7. HOW YOUR INFORMATION IS USED
We use your personal information to help us improve your experience with our Product. We may use your personal information for purposes including, but not limited to:
a) Order fulfilment
b) Advising you about updates to the Product or related items
8. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a) Part or all of our business may be merged, restructured, or sold, including, but not limited to, through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, or bankruptcy or insolvency proceedings.
b) In the event that such a merger, restructure, or sale occurs as described in the preceding sub-clause, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure, or sale.
9. EMAIL OPT-IN/OUT
If you receive an email from us in relation to the Product and would prefer not to receive such correspondence in the future, you may follow the instructions in the email to opt out of future correspondence. You may also contact us using the details at the bottom of this Privacy Policy in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with your requests. However, you may receive subsequent correspondence from us while your request is being handled.
10. ACCESSING, UPDATING, AND CORRECTING YOUR PERSONAL INFORMATION
a) You have the right to request access to any of your personal information that we are holding.
b) You have the right to request that any of your personal information that we are holding be updated or corrected.
c) To request access, an update, or a correction to your personal information, you may contact us using the details at the end of this Privacy Policy.
11. DISCLAIMER REGARDING SECURITY
By continuing to use the Product, you agree to the terms of this Privacy Policy. You acknowledge, agree, and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree, and accept that we do not guarantee or warrant the security of any information that you provide to us and that you transmit such information at your own risk.
12. CHANGES TO THIS POLICY
a) We may make changes to this Privacy Policy at any time at our sole discretion.
b) If we make changes to this Privacy Policy, unless we obtain your express consent to those changes, such changes will only apply to any information that we obtain from you after the date that the changes take effect.
c) If we make changes to this Privacy Policy, your continued use of the Product after the date that the changes take effect confirms that you acknowledge, accept, and agree to those changes.
13. COMPLAINTS
a) We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows:
i) Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration. If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint, then we will propose a resolution (which may or may not be the same as any resolution proposed by you). If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 21 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information, this is likely to delay the handling of your complaint.
ii) All complaints should be provided in writing, either by email or regular mail, using the contact details at the end of this Privacy Policy. Describe the nature of your complaint, including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavor to respond within 21 days, although we cannot guarantee this.
iii) If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.
14. CONTACT US
You can contact us about this Privacy Policy using the following details:
Lee Margiotta
Email: lee@quicklee.com.au
Phone: 0893616244